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Refund & Return Policy

Due to the nature of subscription beauty boxes, 

all sales are final. We do not accept returns 

or exchanges on opened boxes.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, 

please contact us within 7 days of delivery at 

soulproman0514@naver.com with your order number 

and a photo of the issue. We will arrange a 

replacement or refund at our discretion.

Cancellation Policy

Monthly plan: Cancel anytime before your next 

billing date.

Quarterly & Semi-Annual plans: Subject to 

minimum commitment terms. Please refer to your 

subscription agreement for details.

Refund Processing

Approved refunds will be processed within 

5-10 business days to your original payment method.

Contact Us

Email: soulproman0514@naver.com

Website: www.jw-beauty.co.kr